1. Ticket Purchases:

• Cancellation within 48 hours of booking: A refund of 90% of the ticket amount will be processed.
• Cancellation up to 24 hours before the scheduled visit: A 50% refund of the ticket charges will be issued.
• Cancellation on the same day as the visit: No refund will be provided.

Tickets purchased directly at the park are non-refundable under any circumstances.

2. Group and School Bookings:

• Deposits paid for group or school bookings are refundable only if:
• The park is unable to open on the reserved date.
• Government health restrictions prevent hosting the group.
• Capacity limitations prevent accommodating the group.
• Operational restrictions reduce ride availability to 50% or less.
• Deposits are non-refundable if cancellations or date changes are due to the guest's change of mind.

3. Memberships and Annual Passes:

Memberships and annual passes are non-transferable and non-cancellable.

No refunds or adjustments will be made for unused portions of memberships or passes.

4. Activity Cancellations:

• In the event of natural calamities, severe weather, or safety concerns, certain activities may be suspended or canceled.
• No refunds will be provided for activities canceled due to unforeseen circumstances.

5. General Terms:

• All cancellations must be communicated through our official channels.
• Refunds will be processed to the original mode of payment within 7-10 business days.
• Himrock Adventure reserves the right to modify this policy at any time.
• For further inquiries or assistance, please contact our customer service team at +91 9817396600,+91 9816393113.

We appreciate your understanding and cooperation.